99.99%
1,000+
50%
The challenge
VPBank needed to extend its core banking services through fintech partnerships to give customers more ways to access and use its services. Its existing platform faced scalability and integration limits that constrained plans for growth and new partner connections. The bank needed specialist integration expertise to build a reliable platform, standardise access to banking services and accelerate software delivery while meeting internal and external audit requirements.
What Mitra did
Mitra built a WSO2 integration platform using Open APIs and microservices to connect core banking services with fintech partners. The team migrated VPBank’s existing eWallet solution to the new platform to test it before onboarding third-party services. Automated testing and deployment processes helped teams validate changes before production and roll them back when needed. Centralised monitoring, logging and auditing supported proactive service management, while analytics revealed usage trends. Mitra also improved disaster recovery procedures and trained the bank’s IT team to use and support the platform.
The outcome
The platform delivered 99.99% uptime and capacity for more than 1,000 transactions per second. Standardised APIs simplified partner onboarding, while centralised monitoring and logging helped teams investigate customer incidents more efficiently. Automated delivery processes enabled:
Same-day software deployments
A reported 50% improvement in release implementation efficiency
99.99% platform uptime
1,000+ transactions per second supported
50% improvement in release implementation efficiency from 2 to 1 months for onboarding a new e-wallet partners.
What this proves
Mitra can help a bank connect established core systems with digital partners and accelerate software delivery, creating a reliable platform that its own teams can support and develop as demand grows.
Start with the problem that matters now.
Tell us what’s getting in the way, what’s at stake and what you want to achieve. We will work out how we can help.