The EELGA provides specialist consultancy services to all the local authorities within the East of England region. Acting as the Programme Director, Mitra Innovation led the creation of a new ICT Shared Service to provide ICT services to three local authorities in the Cambridgeshire/Huntingdonshire area. As part of this assignment, Mitra Innovation developed:
- The financial model
- The business case
- The organisational design for the new structure
- The service catalogue and technology roadmap
- The transition plan
- The TUPE transfers of staff to the new organisation
Mitra Innovation also shaped and mobilised the pilot projects within the new organisation, and led the training and migration to the Agile delivery methodology.