Mitra Innovation has helped multiple businesses transform their customer contact experience using Netcall. We can design, test and deploy customised APIs that connect to your existing core infrastructure. Netcall provides contact staff with advanced tools, such as real-time updates using customised dashboards with access to a complete interaction history for each customer.

It also enables features such as tiered access administration control and the ability to rapidly add new functionality and workflows when required. Mitra’s experienced software developers can help you rapidly transform your customer contact experience, driving engagement and retention.