Contextual understanding and Natural Language Processing (NLP) are just two of the components Mitra have brought together to develop our Conversational AI product using action.ai’s Language as a Service platform. The platform handles complex human language, including ambiguity, multiple simultaneous requests, vernacular, accents, inflection etc. We have elevated the conversational experience, through technological innovation, providing an engaging, more ‘human’ communication experience. Our Conversational AI understands what the customer is requesting, drawing information from APIs to enhance the customer experience. By learning as it goes along, following the conversation history, it avoids tedious repetition and language black holes, making the whole experience not only effective but also effortless for the customer.
action.ai technology transforms the way you converse with your customers. Using a bespoke language classifier so that users can express themselves naturally when interacting with your virtual agent, whether that’s text-based or voice driven.
EXPERTS IN ACTION.AI’S LANGUAGE AS A SERVICE
Supports the creation of sophisticated
Conversational AI virtual agents
Conversational interface that learns as the
Human agents made available for more
complex and rewarding tasks
Improved quality of
+44 (0) 203 908 1977
+94 112 649 219