Job Specific Duties & Responsibilities
- Ability to understand requirements and technical reference documents and be able to review and escalate any issues/gaps during the initial stage of the project
- Ability to write manual test cases and execute them
- Ability to report test results to the leads and defect reporting
- Responsible for automating different types of applications, such as desktop, web, mobile & api based on an identified scope
- Responsible for setting up the automation framework and environments required for successful completion of Automation
- Responsible for automating test scripting and test execution
- Responsible for fixing any issues on automation scripts
- Ability to understand, troubleshoot and differentiate defects, data issues and requirement gaps
- Responsible for on-time delivery and timely escalations/update of risks, issues, status and exemptions to leadership
- Effective communication with the team, leadership, internal and external customers covering all aspects of team needs
- Awareness of different software development and QA methodologies
- Stay up to date with the latest automation tools, technologies and trends
- Ability to do test estimations related to automation and calculate ROI
- Ability to suggest or do improvements for test automation frameworks
- Create Performance Test Strategy document: define the approach, metrics, benchmarks, baseline, user response requirements, environments, toolsets & etc.
- Identify performance test scenarios with the support of stakeholders
- Creating different load profiles
- Create performance test scripts for various types of tests such as load, stress, duration/endurance & etc
- Identifying required test data needs for performance runs
- Run performance tests on distributed environments
- Create and publish performance test results and recommendations
- Ability to identify and troubleshoot issues at all levels including operating system, component, database, network
- Ability to obtain performance requirements and estimate work effort needed to complete assigned tasks
- Setting up a performance test framework and tool on a client’s environment
- Introduce, Maintain and enhance performance test frameworks
- Review and recommend improvements to existing test procedures
- Partner with the team and stakeholders to develop and implement best practices
- Stay up to date with the latest performance tools, technologies and trends
- Suggests new tools and techniques to improve testing efficiency
- Guide and support junior team members
- Ability to simultaneously manage tasks on multiple projects
Requirement Competencies, Qualifications & Experience
- B.Sc. in Computer Science or related discipline or equivalent professional qualification
- 3 – 5 years of relevant experience in Automation Mandatory
- Knowledge in Web and Mobile technologies
- Knowledge in Selenium, Java, Java Script, C#, Node JS or any other
- Experience in BDD Cucumber Framework or any other
- Experience in API Testing using Postman and API Automation
- Experience in Mobile testing and mobile Automation
- Competency around test management tools and defect tracking tools such as JIRA, Zephyr, Xray
- Knowledge of DevOps/CI/CD processes
- Good analytical skills, troubleshooting and resolution skills
- Ability to self-learn and grasp the knowledge quickly
- Knowledge of database structure languages, such SQL
- Experience in the testing middle tier and service-oriented architectures
- Experience in designing performance test scripts and load profiles based on application functionality and usage patterns
- Good experience with performance testing types: Load testing, Stress testing, Scalability testing, Spike testing, Volume testing, Endurance testing
- Good knowledge and practical experience in JMeter/ LoadRunner/ Dynatrace or similar tools
- Knowledge of load testing and performance testing concepts and methods
- Experience identifying memory leakage, connection issues & bottleneck problems in various technologies and applications
- Knowledge of Memory/DB profiling tools
- Knowledge and experience with SQL and relational databases, authentication scenarios
- Knowledge of infrastructure components (servers, network, load balancers, switches, firewalls, etc.)
- Solid understanding of throughput, latency, memory and CPU utilisation
General Responsibilities
Flexibility: The post holder may be required to work at any of the Mitra sites in line with service & operational needs. The post holder may be required to undertake such other duties temporarily, or on a continuing basis as may be required commensurate with this role. This may include periods of time working on client premises and / or internationally.
Confidentiality, Data Protection, Freedom of Information and Computer Misuse: All staff must ensure confidentiality and security of information dealt with in the course of performing their duties. They must comply with and keep up to date with Mitra policies and legislation on confidentiality, data protection, freedom of information and computer misuse. Any matter of a confidential nature, particularly information relating to customers or other members of staff, must not, under any circumstances, be divulged or passed on
to any unauthorized persons. This duty extends after employment ceases.
Communication: All staff should be able to communicate effectively and in line with Mitra style of communications.
Health, Safety, Security and Risk Management: All staff are required to adhere to and act consistently with all relevant health and safety legislation and procedures in order to ensure that their own and the health, safety and security of others is maintained. This will include identifying and reporting all risks to health and safety, security of equipment and property.
Equality and Diversity: Actively promote Mitra’s commitment to equality and diversity by treating all colleagues and customers with dignity and respect.
Mandatory, job related training and personal development: Take a proactive approach to own personal development in order to ensure that skills are aligned to the demands of the role as it evolves and develops to meet the organization’s changing needs.
Data Quality: It is the responsibility of all employees to ensure data is of a high-quality standard, in order to support Mitra in providing a quality service. Data must be accurate, valid, reliable, timely, relevant and complete.
Standards of Business Conduct: It is the responsibility of all employees to conduct all businessin an open, honest and ethical manner. Mitra is committed to acting with integrity in all its dealings and relationships with customers, partners and other organizations
