JOB SPECIFIC DUTIES & RESPONSIBILITIES
- Function as the conduit between business and development teams
- Strong stakeholder management and communication skills
- Understand business context by communicating with the clients, referring to materials provided, researching etc.
- Analyse the requirement and design solutions for the functional and business aspects of the requirement
- Elicit business requirements and translate them into functional, transition and non functional requirements using standardised Business Analysis concepts
- Sound requirement designing based on Mitra Software Delivery Framework
- Formulate solutions and business roadmaps based on gathered information
- Perform backlog refinement, manage roadmap in discussion with stakeholders
- Requirement documentation and management using multiple tools
- Basic research activities on the market to gain business advantages
- Presenting and explaining the solution to both internal and external stakeholders
- Support the development team in requirement clarification
- Collaborates with the team on routine issue resolution in planning and monitoring.
- Ensure that the developed features meet the business objectives
- Active participation in scrum ceremonies.
- Accountability and Execution of the above activities within the Mitra Software Delivery Framework
- Conduct discovery and other requirement related workshops
- Assist in practice and organisation level initiatives
- Assist in sales opportunities based on the capacity of the job role
- Mentor other team members
REQUIRED COMPETENCIES, EXPERIENCE AND SKILLS
Skills & Experience:
- Able to demystify complex business scenarios and requirements to a level that can be understood by stakeholders
- Sound level of analytical, writing and communication skills
- Experienced in collaborating with remote and global teams
- Ability to influence and negotiate with stakeholders on requirements related matters
- Sound understanding of planning, governing and monitoring of Business Analysis activities
- Experienced in deriving, analysing and evaluating business solutions
- Good understanding on requirement engineering
- Ability to identify and support the mitigation of requirement related risks
- Sound understanding of concepts analysis approach, stakeholder management and requirement management within an agile environment.
- Sound understanding of the software development lifecycle and agile methodologies
- Sound understanding of requirement documentation and management
- Drive for achieving results
- Quick learner
Qualifications:
- Bachelor’s degree in a relevant field of business management or Information Technology
- Six or more years of experience in executing Business Analyst activities
General Responsibilities
Flexibility: The post holder may be required to work at any of the Mitra sites in line with service & operational needs. The post holder may be required to undertake such other duties temporarily, or on a continuing basis as may be required commensurate with this role. This may include periods of time working on client premises and / or internationally.
Confidentiality, Data Protection, Freedom of Information and Computer Misuse: All staff must ensure confidentiality and security of information dealt with in the course of performing their duties. They must comply with and keep up to date with Mitra policies and legislation on confidentiality, data protection, freedom of information and computer misuse. Any matter of a confidential nature, particularly information relating to customers or other members of staff, must not, under any circumstances, be divulged or passed on
to any unauthorized persons. This duty extends after employment ceases.
Communication: All staff should be able to communicate effectively and in line with Mitra style of communications.
Health, Safety, Security and Risk Management: All staff are required to adhere to and act consistently with all relevant health and safety legislation and procedures in order to ensure that their own and the health, safety and security of others is maintained. This will include identifying and reporting all risks to health and safety, security of equipment and property.
Equality and Diversity: Actively promote Mitra’s commitment to equality and diversity by treating all colleagues and customers with dignity and respect.
Mandatory, job related training and personal development: Take a proactive approach to own personal development in order to ensure that skills are aligned to the demands of the role as it evolves and develops to meet the organization’s changing needs.
Data Quality: It is the responsibility of all employees to ensure data is of a high-quality standard, in order to support Mitra in providing a quality service. Data must be accurate, valid, reliable, timely, relevant and complete.
Standards of Business Conduct: It is the responsibility of all employees to conduct all businessin an open, honest and ethical manner. Mitra is committed to acting with integrity in all its dealings and relationships with customers, partners and other organizations
