CONVERSATIONAL AI

Mitra’s virtual agent solution is powered by Conversational AI so it has a deep understanding of language, handling slang, vernacular, regional accents and dialects. It extracts meaning and context from interactions, in real time, so that it gets to the right answer quickly and with a high degree of accuracy.

Business Benefits

Enhanced customer experience, solving simple queries quickly

Reduced risk of customer disengagement due to ineffective and frustrating chatbots

Reduced Call Centre burden, especially at peak times

Recognises complex queries, referring the customer to an operative quickly, if required

More engaging and successful personalised outbound marketing and sales

LET’S CONNECT

United Kingdom
+44 (0) 203 908 1977

Sri Lanka
+94 112 649 219

innovate@mitrai.com