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Webinars

Adopting ROI driven digital experiences for the Healthcare industry, powered by Conversational AI

By Webinars
11AM to 12 PM EDT
12th  of May, 2021
AWAITING VIDEO

Description

Chatbots and Virtual Assistants have the potential to transform the online healthcare experience whether for insured members or healthcare providers. They promise a frictionless and always available channel for people to complete tasks and have queries answered via automated services. This results in huge operational efficiencies and great customer experiences that increase Net Promoter Scores.

However, current chatbot solutions are frustrating because they do not understand users when they communicate naturally. This leads to low engagement levels, a poor return on your investment in this technology, and possibly damages your brand.

 This webinar is for you if you want to explore how Conversational AI can create a new generation of chatbots and virtual assistants that can deliver effective, personalised services to your members, transforming their digital experience and unlocking large returns on your investment.

The webinar will answer the following key questions:

  • How does Conversational AI deliver an outstanding customer experience through much smarter virtual assistants?
  • What are the key use cases for the Healthcare sector using Conversational AI?
  • How to maximise the value from an investment in a Conversational AI solution?
  • A framework and next steps for implementing Conversational AI.
Chinthi Weerasinghe – CEO, Digital Services, Mitra Innovation.
Dr John Taylor – CEO and Co-Founder, action.ai
May 2, 2021
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COVID-19 Digital Transformation Trendsetters: lessons learned from the past year and how to apply them going forward

By Webinars
11 AM EDT | 4 PM CET
23rd of April, 2021
AWAITING VIDEO

Description

A year after the COVID-19 pandemic has completely changed the world, many organizations have found new ways to reshape their operational models using technology in order to survive.  

We’ve invited industry-leading experts to discuss the best strategies organizations have defined after 1 year of the pandemic and what you need to do now in order to get ready for the post-pandemic normal. 

Join us on April 23rd to hear front-rank thoughts on the future of business.  

David Lashar – Partner, Keen 360
Harshan Senadhira – Head of Product Implementation, Mitra Ventures
Tolga Artan – Chairman, LuckyEye
Alex Petrunenko – Product Evangelist, Creatio
April 9, 2021
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Why a low-code CRM is a game-changing technology for businesses in 2021 – APAC

By Webinars
APAC
5PM AEDT |  2PM SGT
22nd of February, 2021
AWAITING VIDEO

Description

To remain competitive in 2021, companies need a comprehensive CRM solution that can help them swiftly identify the high-priority improvement areas and instantly react to changing customer demands and market conditions.    

Join this webinar to get insights on how low-code CRM solution can help you align core business units, improve customer experience and be more agile. 

Why you should attend: 

  • Digital transformation best practices:
    Discover how to build an end-to-end automation strategy for 2021 
  • CRM market trends and innovative tools:
    Get to know the latest market trends and tools to you orchestrate multichannel customer engagements and grow revenues 
  • Low-code technology:
    Explore how low-code technology can help your organization to elevate productivity across marketing, sales and service teams by empowering anyone to build their apps and processes 
Dr Ashok Suppiah – Founder and CEO Mitra Innovation
Richard Ainley – Regional Sales Director Creatio
February 8, 2021
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Why a low-code CRM is a game-changing technology for businesses in 2021-Americas

By Ashok's Webinars, Webinars
AMER + EMEA
11AM EST |  5PM CET
18th of February, 2021
AWAITING VIDEO

Description

To remain competitive in 2021, companies need a comprehensive CRM solution that can help them swiftly identify the high-priority improvement areas and instantly react to changing customer demands and market conditions.    

Join this webinar to get insights on how low-code CRM solution can help you align core business units, improve customer experience and be more agile. 

Why you should attend: 

  • Digital transformation best practices:
    Discover how to build an end-to-end automation strategy for 2021 
  • CRM market trends and innovative tools:
    Get to know the latest market trends and tools to you orchestrate multichannel customer engagements and grow revenues 
  • Low-code technology:
    Explore how low-code technology can help your organization to elevate productivity across marketing, sales and service teams by empowering anyone to build their apps and processes 
Dr Ashok Suppiah – Founder and CEO Mitra Innovation
Richard Ainley – Regional Sales Director Creatio
February 7, 2021
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Beyond COVID-19 : Building business resilience through digital transformation

By Webinars
Australia Eastern Time
15:00  – 16:00
18th of November, 2020

Description

The outbreak of the Covid-19 pandemic has reshaped the operations of businesses, forcing business leaders to accept the new normal and to revisit their business strategy. Technology has been the key enabler in helping organisations accelerate adoption and recovery against the backdrop of the current Covid-19 induced economic crisis. The pandemic has been a catalyst in revealing the gaps in businesses’ digital infrastructure and the advancement required in their digital transformation journey.

However, managing the adoption and implementation of the necessary technology solution needs to be done right. During this webinar you will learn;

 

  • How influential emerging technologies like cloud and low-code help businesses prepare and operate during pandemics
  • Methodical approaches to evaluating and choosing the most suitable technology solution to advance your organisations digital maturity
  • Recommendations for ensuring your digital strategy aligns to your business strategy

 

Join us in this exclusive executive level webinar and learn more from our industry experts on why now is the right time to invest in technology that helps transform challenges into business opportunities

chinthy-weerasinghe
Chinthi Weerasinghe – CEO at Mitra Digital
Sanjeev Palihawadana – Chief Operating Officer – Mitra Digital
Sean Smith – Director of Operations at TeQwise
November 16, 2020
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How to Expedite PSD2 Compliance with WSO2 Middleware

By Webinars
UK & EUROPE
11:00 – 12:00 (GMT)
14th of November, 2019

Description

Digital transformation projects are tricky beasts, with around 80% failing to deliver the business benefits and value as defined at the outset. However, with social, mobile, analytics and cloud solutions now evolving to become part of the technology mix for most organisations, you have an opportunity to break away from the peloton with a strong API strategy.

At Mitra our core business is helping organisations navigate API led digital transformation that helps accelerate your journey towards a hyper connected world creating demonstrable value for your customers.

Join our Webinar on “Creating Value in the Hyperconnected World through APIs” where we share our methodology, demonstrating the worth of an API strategy as an integral step in our clearly defined approach to digital leadership. Moneta Bank and Travis Perkins are just two examples of the many successful digital transformation projects we have under our belt that have enabled them to take their first steps towards a hyperconnected world (spanning digital acquisition, engagement, and transactions with customers).

Our thought leaders will provide you with insights and help you explore the approach to API-led strategy and how APIs are delivering optimum business results, agility and innovation for organisations.

In this webinar, you’ll explore:

  • What is an API-led strategy?
  • How to streamline API Life Cycle Management from development to security and governance
  • How can scaling and reusing API adoption maximise business returns?
  • What is the best practice in implementing a resilient and secure API ecosystem?
Charmi Hewapathirana – Senior Software Engineer

Charmi Hewapathirana is a Senior Integration Engineer at Mitra Innovation.
She is a passionate engineer on Cloud integration and currently involved in WSO2 integration practice with expertise on ESB , APIM , MB and DAS.

Yasas De Silva – Senior Software Engineer

Yasas De Silva is a Senior Integration Engineer at Mitra Innovation. He is passionate about Cloud Integration and currently involved in WSO2 integration practice on AWS cloud platform services. He is also a DevOps enthusiast and a practitioner of the latest DevOps trendings.

October 19, 2020
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Build and deploy machine learning models with AWS SageMaker

By Webinars
UK & EUROPE
11:00 – 12:00 (GMT)
6th of December, 2018

Description

Currently, AI is advancing at a great pace and deep learning is one of the key contributors to that. It is good to understand the basics of deep learning as they are changing the world in which we live. With this trend, so many key organisations have tried to solve the day to day problems that we face using machine learning. In the past, Machine Learning was considered a lot harder than it should be to most developers because of the complicated process revolving building, training models and deploying them into production.

Amazon SageMaker removes all the barriers that typically slow down developers who want to use machine learning by removing the complexity that holds back developer success with Machine Learning through inbuilt modules that can be used together or independently to build, train and deploy your Machine Learning models.

AWS is a leading cloud vendor in the market and they have introduced Amazon SageMaker which is a fully-managed platform that enables developers and data scientists to quickly and easily build, train and deploy Machine Learning models at any scale.
This webinar will talk about using SageMaker and building Machine Learning models.
Nirojan Selvanathan – Senior Software Engineer

Nirojan Selvanathan is a Senior Software Engineer of Mitra’s Research and Development team. He is a google certified data engineer and an experienced full stack developer with 4+ years of industry experience. His interests are in cloud computing, data engineering and machine learning related domains.

Ayeshmantha Perera – Software Engineer

Ayeshmantha Perera is a Software Engineer at Mitra Innovation. He is passionate about research and development and currently doing research in machine learning,cloud computing ,big data and blockchain domains.

Dushan Devinda – – Intern – Research and Development

Dushan devinda is a computer science undergraduate at Kotelawala defense university. He is currently working with Mitra’s Research and development team. His interests are in machine learning and data engineering.

October 19, 2020
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Uncover Mitra’s AWS Machine Learning models

By Webinars
UK & EUROPE
11:00 – 11:45 (GMT)
10th of January, 2019

Description

Understanding the prominence of AI and Machine Learning (ML), Amazon Web Services (AWS) launched the AWS Marketplace for Machine Learning on November 28th 2018. This helps users easily find and subscribe to ML models and algorithms published by software vendors that can be seamlessly integrated with the user’s Amazon Web Services (AWS) account.

With the new AWS Marketplace for Machine Learning users are able to find, subscribe to, and deploy the ML solutions they need directly through ML platforms, such as Amazon SageMaker, and build business driven ML applications even quicker.

Mitra Innovation launched three Machine Learning models under the Machine Learning and Data Science Tools subcategory; Bitcoin Predictor, Diabetes Detector and Abusive Content Detector in the AWS Marketplace.

This webinar will talk about the AWS Marketplace for Machine Learning, explaining Mitra’s three ML models and their business value. It will also delve deeper into one of the models to explain how it can be subscribed to via the AWS Marketplace and you can deploy it.

Kalani Samarawickrame – Senior Software Engineer

Kalani is a Senior Software Engineer at Mitra Innovation Research and Development Division. She has completed her Masters in Keio University, Japan and her research interests include; AR, VR and Machine Learning.

October 19, 2020
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Creating value in the hyperconnected world through APIs ASIA

By Webinars
ASIA-PACIFIC
16:00 – 17:00 (ICT+7)
26th of November, 2019

Description

Digital transformation projects are tricky beasts, with around 80% failing to deliver the business benefits and value as defined at the outset. However, with social, mobile, analytics and cloud solutions now evolving to become part of the technology mix for most organisations, you have an opportunity to break away from the peloton with a strong API strategy.

At Mitra our core business is helping organisations navigate API led digital transformation that helps accelerate your journey towards a hyper connected world creating demonstrable value for your customers.

Join our Webinar on “Creating Value in the Hyperconnected World through APIs” where we share our methodology, demonstrating the worth of an API strategy as an integral step in our clearly defined approach to digital leadership. Moneta Bank and Travis Perkins are just two examples of the many successful digital transformation projects we have under our belt that have enabled them to take their first steps towards a hyperconnected world (spanning digital acquisition, engagement, and transactions with customers).

Our thought leaders will provide you with insights and help you explore the approach to API-led strategy and how APIs are delivering optimum business results, agility and innovation for organisations.

In this webinar, you’ll explore:

  • What is an API-led strategy?
  • How to streamline API Life Cycle Management from development to security and governance
  • How can scaling and reusing API adoption maximise business returns?
  • What is the best practice in implementing a resilient and secure API ecosystem?
chinthy-weerasinghe
Chinthi Weerasinghe – CEO at Mitra Digital

Chinthi Weerasinghe is the CEO of Mitra Digital, She joined Mitra after a successful career at Virtusa where she was the Vice President and Global Head of one of its larger solution practices.  A Career technologist with over 20 years of IT experience, she is a pragmatic thinker with a disciplined style of communicating across both business and technical arenas to continuously create, manage, and execute a vision.

Chinthi recently reverse migrated from the US where she spent the majority of her career.  She has extensive experience in sales and business development in high tech products and services in both the US and Europe regions where she managed Fortune 500 clients like Aetna, Prudential, Disney, HCSC and Citi.

She is an advocate for gender diversity, and is a founding member and current President of Diversity Collective Lanka (DCLK) — a not-for-profit organisation focused on accelerating the gender diversity agenda within the ICT sector of Sri Lanka.

Clayton Locke – Head of Client Services

Clayton is responsible for the ongoing development of our software products and delivery excellence of ieDigital service operations. He leads our Software Architecture and Service Operations teams, closing the DevOps loop to ensure ieDigital delivers high-performance technology solutions to our clients.

Clayton has over 30 years’ experience in software development and consulting, where he has led technical teams in designing and delivering solutions for the financial services and telecommunications sectors.

Ayesha Ansar – Vice President of Products – Mitra Ventures

A solutionist, a firm believer in small ideas making big waves to improve livelihood and planet’s sustainability. Tech enthusiast driving innovation to make a difference. A creator building solutions that matter.

Ayesha has decades experience in creating customer experience and solutions for Records Management, BFS, Education, Telecom, Healthcare, Retail and Logistics industries across US, UK, Europe and APAC.

She is passionate about making a social impact that is sustainable and scalable, by providing access to social, financial, health and education core services to niche markets that are often overlooked.

October 15, 2020
Love1

Creating value in the hyperconnected world through APIs

By Webinars
UK & EUROPE
11:00 – 12:00 (GMT)
14th of November, 2019

Description

Digital transformation projects are tricky beasts, with around 80% failing to deliver the business benefits and value as defined at the outset. However, with social, mobile, analytics and cloud solutions now evolving to become part of the technology mix for most organisations, you have an opportunity to break away from the peloton with a strong API strategy.

At Mitra our core business is helping organisations navigate API led digital transformation that helps accelerate your journey towards a hyper connected world creating demonstrable value for your customers.

Join our Webinar on “Creating Value in the Hyperconnected World through APIs” where we share our methodology, demonstrating the worth of an API strategy as an integral step in our clearly defined approach to digital leadership. Moneta Bank and Travis Perkins are just two examples of the many successful digital transformation projects we have under our belt that have enabled them to take their first steps towards a hyperconnected world (spanning digital acquisition, engagement, and transactions with customers).

Our thought leaders will provide you with insights and help you explore the approach to API-led strategy and how APIs are delivering optimum business results, agility and innovation for organisations.

In this webinar, you’ll explore:

  • What is an API-led strategy?
  • How to streamline API Life Cycle Management from development to security and governance
  • How can scaling and reusing API adoption maximise business returns?
  • What is the best practice in implementing a resilient and secure API ecosystem?
chinthy-weerasinghe
Chinthi Weerasinghe – CEO at Mitra Digital

Chinthi Weerasinghe is the CEO of Mitra Digital, She joined Mitra after a successful career at Virtusa where she was the Vice President and Global Head of one of its larger solution practices.  A Career technologist with over 20 years of IT experience, she is a pragmatic thinker with a disciplined style of communicating across both business and technical arenas to continuously create, manage, and execute a vision.

Chinthi recently reverse migrated from the US where she spent the majority of her career.  She has extensive experience in sales and business development in high tech products and services in both the US and Europe regions where she managed Fortune 500 clients like Aetna, Prudential, Disney, HCSC and Citi.

She is an advocate for gender diversity, and is a founding member and current President of Diversity Collective Lanka (DCLK) — a not-for-profit organisation focused on accelerating the gender diversity agenda within the ICT sector of Sri Lanka.

Clayton Locke – Head of Client Services

Clayton is responsible for the ongoing development of our software products and delivery excellence of ieDigital service operations. He leads our Software Architecture and Service Operations teams, closing the DevOps loop to ensure ieDigital delivers high-performance technology solutions to our clients.

Clayton has over 30 years’ experience in software development and consulting, where he has led technical teams in designing and delivering solutions for the financial services and telecommunications sectors.

Ayesha Ansar – Vice President of Products – Mitra Ventures

A solutionist, a firm believer in small ideas making big waves to improve livelihood and planet’s sustainability. Tech enthusiast driving innovation to make a difference. A creator building solutions that matter.

Ayesha has decades experience in creating customer experience and solutions for Records Management, BFS, Education, Telecom, Healthcare, Retail and Logistics industries across US, UK, Europe and APAC.

She is passionate about making a social impact that is sustainable and scalable, by providing access to social, financial, health and education core services to niche markets that are often overlooked.

October 13, 2020
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