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Technical Program Manager

Development Centre /Client Sites

Technical Program Manager

Location: Development Centre /Client Sites

Job Specific Duties & Responsibilities:

  • A deep technical understanding of integration tools and platforms from vendors like IBM, Oracle, Microsoft, and open-source solutions
  • Familiarity with middleware technologies and integration platforms
  • Project management experience in high complex distributed systems
  • Project management experience in integration testing, regression testing, and data validation is important for ensuring the reliability of integration solutions
  • Functioning as the main contact point for customers and other project stakeholders for projects coming under the job holder’s purview.
  • Managing resource allocation and resource mobility across projects.
  • Ensure delivery of multiple projects coming under the same program as per the time, cost, and quality expectations by coordinating project managers work effectively.
  • Authorizing the program on the basis of its mandate and business case.
  • Resolving cross-program issues and strategic issues with senior stakeholders.
  • Monitoring utilization of budgets and taking appropriate preventive and corrective actions
  • Project/Program tracking and status reporting
  • Contribute to pre-sale activities
  • Representing the company in project steering committee meetings.
  • Leads program/project management delivery including planning, communication, and execution
  • Creates and maintains comprehensive project documentation including detailed work plans, schedules, project estimates, resource plans, and status reports
  • Defines project milestones, establishes timelines, monitors and tracks project progress, solves complex problems within established guidelines, and escalates risks and issues to
    management as needed
  • Organizes and sets clear expectations in regard to tasks and deliverables required. Manages the timely progression of the project

Requirement Competencies, Qualifications & Experience:

  • Bachelor’s degree in computing/IT or business management.
  • 8+ years’ experience in program management handling large-scale projects
  • Sound knowledge on Agile/Scrum framework.
  • Professional qualifications preferably PMP/CSM.
  • Ability to understand the requirements of different business domains and technicalities of software engineering.
  • Ability to communicate effectively with different project stakeholders.

General Responsibilities

Flexibility: The post holder may be required to work at any of the Mitra sites in line with service & operational needs. The post holder may be required to undertake such other duties temporarily, or on a continuing basis as may be required commensurate with this role. This may include periods of time working on client premises and / or internationally.

Confidentiality, Data Protection, Freedom of Information and Computer Misuse: All staff must ensure confidentiality and security of information dealt with in the course of performing their duties. They must comply with and keep up to date with Mitra policies and legislation on confidentiality, data protection, freedom of information and computer misuse. Any matter of a confidential nature, particularly information relating to customers or other members of staff, must not, under any circumstances, be divulged or passed on
to any unauthorized persons. This duty extends after employment ceases.

Communication: All staff should be able to communicate effectively and in line with Mitra style of communications.

Health, Safety, Security and Risk Management: All staff are required to adhere to and act consistently with all relevant health and safety legislation and procedures in order to ensure that their own and the health, safety and security of others is maintained. This will include identifying and reporting all risks to health and safety, security of equipment and property.

Equality and Diversity: Actively promote Mitra’s commitment to equality and diversity by treating all colleagues and customers with dignity and respect.
Mandatory, job related training and personal development: Take a proactive approach to own personal development in order to ensure that skills are aligned to the demands of the role as it evolves and develops to meet the organization’s changing needs.

Data Quality: It is the responsibility of all employees to ensure data is of a high-quality standard, in order to support Mitra in providing a quality service. Data must be accurate, valid, reliable, timely, relevant and complete.

Standards of Business Conduct: It is the responsibility of all employees to conduct all businessin an open, honest and ethical manner. Mitra is committed to acting with integrity in all its dealings and relationships with customers, partners and other organizations

To apply, please email your CVs to